Theme FAQs

Are there any theme technical requirements or recommendations?


  • PHP 5.6 (required for all themes).
  • WordPress Version 5.


  • PHP 7.4 or Above. (latest for security reasons)
  • WordPress Version 5+ (latest for security reasons).
  • MySQL version 5.6 or greater
  • HTTPS support
Are these themes easy to setup?

Yes! All HEXATER themes have been designed to do one thing very well and are super focused. So instead of a big, bloated admin area to set up and configure your theme, we only provide what you need to replicate our demos and highlighted functionality. We also pride ourselves in doing things the WordPress Way… so instead of having a complicated custom admin area, we utilize built in features like the customizer to give you control over your theme.

Are your themes responsive and mobile ready?

Yes, of course! All our themes use Bootstrap – which means they are all developed to be fully responsive and work on any size device.

Are your themes tested to be fast?

We've done everything in our power to make sure our themes meet the best coding standards; which, in turn, makes your site fast on its feet and optimized for all the most popular browsers and devices. We also don't provide a lot of bloated, unneeded features – our themes are very streamlined. So that lends to speed as well!

Can I use your themes for other languages?

All our themes have i18n Integration and RTL CSS for translation. So yes!

How do I Access the Old Members Area?

The old members area is no longer accessible.  If you were accessing your themes via the WooCommerce “My Account” area, you'll need to contact us so we can move you into our new system and members area.  By doing this you'll be able to download the latest versions of our themes and future updates as long as you have an active license.

If I see a theme I like, but I’m in a different niche.. can I customize it?

All our themes are designed around a niche and target audience. However, ALL of them are customizable; all stock images and niche specific features can be easily changed within the WordPress theme customizer and/or admin.

Is there a child theme included?

Yes! A Child Theme is included for those that want more advanced control.

What type of color customizations do your themes have?

We have a custom, dedicated Color Schemes Panel for all our themes. So if you don't LOVE the default theme colors, you'll have other options.

We also give you even more control of those color schemes by providing a Color Workshop where you can fine tune and customize all your primary and secondary colors.

If that's not enough, of course you can utilize the Additional CSS options (for advanced users) or child themes.

What's your refund policy?

Purchasing a Theme from Us is ZERO RISK

You are absolutely covered by our 100% money back guarantee.

If for any reason during the first 30 days after your investment in one of our themes you feel you're not getting your money's worth, just contact our support for a quick, no questions asked refund.

You have nothing to lose and everything to gain by trying out a Hexater theme!